OPTIMUS UPDATES – AUGUST 2017 2 min read 14th July 2017 By Dom Harding There have been quite a few Optimus updates recently, bringing some a new features and performance improvements...
IMPROVE SURVEY RESPONSE RATE 2 min read 5th July 2017 By Dom Harding You’ve made the decision to learn from your customers by gathering feedback. Now you’d like to increase the number of survey responses…
GOING PAPERLESS 2 min read 30th May 2017 By Dom Harding Whether taking in customer feedback, recording guest complaints, or measuring employee happiness. The tried and trusted method of pen and paper seems a logical ...
HOW SMILEY FACE SURVEYS CAN HELP YOUR BUSINESS 2 min read 25th April 2017 By Dom Harding Smiley face surveys are a quick and easy way to measure how happy your customers are. Everyone understands smiley or sad faces, they probably ...
ARE SURVEY KIOSKS THE NEW MYSTERY SHOPPERS? 2 min read 12th April 2017 By Dom Harding Whether you’re in retail or the service industry, you probably use or have considered using Mystery Shoppers. That’s not surprising as...