Voice of Customer Blog

[Webinar] The Psychology Behind the Guest Feedback – Why Guests Rate the Way They Do

29th May 2025

Every day, guests across attractions, entertainment venues, and hospitality spaces leave behind instant feedback—often with just the press of a single button. But what ...

How Surveys Help Businesses Improve Review Scores on TripAdvisor, Google and Trust Pilot

12th May 2025

By Lulu Wang

In today’s review-driven economy, platforms like TripAdvisor, Google and Trust Pilot as well as other review platforms hold enormous influence. A single star can ...