Voice of Customer Blog

LIKERT SCALE SURVEYS

11th July 2018

The Likert Scale is usually a 5 point scale used to measure customer attitude to a statement or question. They can help you…

Smiley face survey and follow-up question in survey kiosks

IMPROVE CUSTOMER SATISFACTION WITH TWO QUESTIONS

26th June 2018

By Dom Harding

Improve your customer satisfaction with a short two question survey. Find out how happy your customers are, or not, and the reason why…

GDPR – INDIVIDUAL RIGHTS

30th May 2018

By Dom Harding

Now GDPR is here you may receive requests from your customers to remove or change their personal data...

GDPR – SURVEY PRIVACY NOTICES

18th May 2018

By Dom Harding

With GDPR fast-approaching, we've been working hard to ensure Avius products help your organisation be compliant. You can now include a Privacy Notice...

LAX SMART RESTROOMS

5th April 2018

By Dom Harding

Avius Surveys are part of Los Angeles International Airport's pilot of new Smart Restrooms. As well using Tooshlights at LAX's Terminal 4, LAX have ...

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