Voice of Customer Blog

OPTIMUS: HOW TO BEST MANAGE CUSTOMER QUERIES

25th March 2020

If you're experiencing a high volume of customer enquiries at the moment, here's some advice on how to best manage them in Optimus.

11th March 2020

See how you can help to prevent the spread of infection, and how to clean your survey kiosks...

27th February 2020

Improve you customer satisfaction survey to increase response rates and ensure you receive quality data to...

13th February 2020

CX will overtake price & product combined as a differentiator, consumers are willing to pay more...

7th February 2020

Integrate your survey results into existing BI tools. There have been some updates to the Avius API including some additional features...